Skip to content
Free shipping on orders over $50
Fast worldwide delivery
Elevate your style
Discover the latest blog articles to learn more about Bolt Products. We cover topics from lifestyle, health, tips and more!

Frequently Asked Questions

Find quick answers to the most common questions about our product.

**Return Policy**

At Luvia, we strive to ensure that our customers are completely satisfied with their purchases. If you are not fully satisfied with your order, we offer a simple and hassle-free return process.

Return Eligibility
You may return a product within 5 days of receipt for a full refund or exchange. To be eligible for a return, items must be unused, in their original packaging, and include all accessories and documentation.

Refund Processing
Once we receive your returned item, our team will inspect it and process your refund within [insert number of days] business days. Refunds will be issued to the original payment method used during the purchase.

Exchanges
If you wish to exchange a product for a different size or color, please contact us directly. We will assist you in processing the exchange as quickly as possible.

We understand that elegance should never be delayed. By partnering with a curated network of elite global logistics providers, we ensure that your order is processed with meticulous speed. Most deliveries to the United States are completed withinΒ 10-15 business days, maintaining our commitment to a seamless "factory-to-boutique" experience .

Our signature "Cloud-Knit" collections are the result of rigorous material selection. We utilize high-gauge, premium fiber blends designed to mimic the weightless drape of silk while providing the warmth of a traditional knit. This creates a tactile experience that is non-transparent, durable, and exceptionally soft against the skin, embodying our "Quiet Luxury" ethos .

Luvia garments are designed with a sophisticated, relaxed drape in mind. Our wide-leg trousers and sloping shoulder tops are engineered to flatter various silhouettes while providing maximum comfort. We recommend referring to the specific measurements on our product pages; for a more tailored look, select your true size, or size up for the "effortless chic" aesthetic seen in our seasonal campaigns.

To maintain the "Champagne Gold" standard of your pieces, we recommend a gentle machine wash on a cold cycle with similar colors and laying them flat to dry. Our fabrics are treated to remain pill-free and retain their buttery texture even after multiple washes, ensuring that your investment in Luvia remains a timeless staple in your wardrobe .

Our Guarantee

Worldwide Shipping

Money Back Guarantee

Secure Payment

24/7 Support

Contact Us